User journey

When to do it?

When a group has formed around a particular telos and wants to create an experience or product for other individuals.

How to do it?

Total duration: 1:30 hours

User Journey Map 1

• 30min

User Journey Map 2 (optional in case of a market)

• 30min

Solutions

• under each step, suggestions how to approach each step

• 10min

Vote on solutions

• 10min

Delegate

• 5min

Whiteboard template