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On this page
  • Role and responsibilities
  • Qualifications and Experience
  • Capability IDs and Tasks
  • Work etiquette
  • Getting Paid
  • Tools
  • Integrate your calendar with DeepSkills

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  1. Skills and roles
  2. Consultancy

Project owner

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Last updated 3 years ago

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Role and responsibilities

As a Documentation Expert, you are responsible for making Data Stewardship as smooth as possible by setting up clients, giving feedback, and improving internal processes. This requires a first-hand experience with the Data Steward workflow and a strategic mindset.

Qualifications and Experience

  • Experience leading and facilitating interviews.

  • Excellent verbal and written communication skills.

  • Confident communication with clients, expectation management and being able to make them feel comfortable.

  • Experience with providing constructive and helpful feedback.

Capability IDs and Tasks

Work etiquette

  • Please behave professionally and reduce visual noise on camera (items in background), auditory noise (background) and contextual noise (unnecessary words or comments) to a minimum.

  • Always listen to the client and pay attention to their needs.

  • Always-Be-Capturing. When someone speaks and the content of the conversation is important, write notes in the client's Miro board to make sure that you can refer back to them later.

  • Always have Discord open with the internal project channel for conversations with the team outside of Zoom.

  • Mute your phone and desktop notifications. You need to be 100% present in the interviews.

  • Don't eat, smoke or do any other activities during interviews. If you are not the main facilitator, turn off your camera in case you need to step away from the screen.

  • Be timely and responsive with clients and Data Stewards.

Getting Paid

Tools

  • High performance computer

  • High speed internet connection

  • High quality microphone

  • Miro (Remote Whiteboard)

  • Zoom or Google Meet (Video-conferencing)

  • Discord (Team Chat)

Integrate your calendar with DeepSkills

Before you start working it's important that you are connected with the rest of the team. We do this through a common calendar. Integrate the shared Onboarding Calendar with your own and vice versa. Login information will be provided before your first DAO interview.

Reach out to an Expert for the login details and check out this tutorial on how to integrate your calendar:

Workflow
Getting Paid